Reviews and Testimonials
for Neat Nelly in Bethesda, MD

 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gabriel Cartagena 
 
 
 
  
 
Responsive, quick, and thorough. Highly recommend.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Stephanie Hernandez 
 
 
 
  
 
Neat Nelly Cleaning Service has been a game-changer for turning over my basement Airbnb. They’re incredibly thorough, follow directions to a T, and make the entire process seamless. On top of that, they’re a great deal for how professional and reliable they are. Highly recommend!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Aninda Maitra 
 
 
 
  
 
Excellent and reliable work!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Zach Praiss 
 
 
 
  
 
I've hired Neat Nelly for years now to help clean my house. They do a great job and uphold a high quality of care in their work.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dan Mitchell 
 
 
 
  
 
I've used Neat Nelly for a cleaning service on my Air BnB for a few months now. Tamara is incredibly helpful and the cleaners do a great job. Always on time and ensure that it's ready for guests, even on same-day turnovers. Would highly recommend!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gina Chen 
 
 
 
  
 
Extremely pleased with Neat Nellie!

So, I had really wanted to have my house professionally cleaned again after years of lapse but was nervous about how to proceed. I found this business on the internet and really liked the fact that they are small business, local, woman-owned, insured, and had great reviews. Tamara is a very good communicator; texting her is the best way to go (she’s extremely responsive and pleasant!). She offered a competitive quote for the job (instead of by hours).  I decided to go with it. She was able to schedule a cleaning session for me within days, and the two cleaning ladies showed up on time and were very polite and respectful. They introduced themselves and then were off to cleaning! Did everything as indicated in the deep cleaning package and worked very hard at it! When it became obvious to them that our house needed more time to clean than the initial estimate, I received a prompt call from Tamara. She explained nicely that an additional fee was needed, and what she quoted was entirely fair from my perspective. Not only that, she said I could pay the extra fee directly to the two cleaning ladies for them to keep (which to me shows that the management really values their staff and wasn’t trying to take any extra cuts for the management itself). At this point, I was more than happy to do that, as I already saw the amazing work the cleaning ladies had done thus far and was confident that they will finish the work strongly. I was not disappointed. So very pleased with the results. Will definitely use Neat Nellie again. Highly recommend!
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sherenne S. 
 
 
 
  
 
I’m thankful they came on Christmas Eve and helped us out in a pinch.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kacee Deener 
 
 
 
  
 
Excellent service, top notch cleaning, friendly teams and great communication about scheduling.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kyle Henke 
 
 
 
  
 
We have worked with Tamara and her company for over 3 years on multiple air Bnbs and personal cleaning. We are very happy with the service.
  
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ashauna Rochelle Sells 
 
 
 
  
 
The cleaner did an absolutely amazing job today. She cleaned my Airbnb quickly while maintaining top-notch quality. I will definitely hire this business again!
  
 
 
  
 
 
 
Load more